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WHO WE ARE - The members of NaCCRA—the National Continuing Care Residents’ Association— older adults that live in Continuing Care Retirement Communities (CCRCs) throughout the United States.

OUR MISSION - we collaborate nationwide with residents and prospective residents of Continuing Care Retirement Communities (CCRC’s) and allied organizations for the purpose of promoting, protecting and improving the CCRC lifestyle.

WHAT WE DO - NaCCRA is committed to vigorous advocacy on behalf of the residents of CCRCs. We believe that the senior housing industry can benefit from understanding and adopting the best practices that residents expect. Enacting laws to ensure that such practices are standard across the states will build trust in the industry and assure residents that their expectations will be met

Disaster Preparation

 The Senate Aging Committee held a hearing on September 20 to examine policies and procedures for sheltering in place, evacuating, and relocating vulnerable citizens before disaster strikes. The testimony of the witnesses is available from the Senate Special Committee on Aging.

Life Line Deadline

If you have a story to tell about life in a CCRC or your experiences in Florida or Georgia during Irma, we would like to hear from you. The Life Line has a new Editorial Commitee with Board member, Ruth Walsh as the Chair. Please submitt articles, comments, or letters to the editor by September 15, 2017 for the 4th Quarter Edition. Please use the Contact Form.

NaCCRA Congress

The first NaCCRA Congress takes place on Saturday, October 28 during the NaCCRA meeting in New Orleans. Members can participate by writing one-page papers on topics that are important to residents of CCRCs. Check the Congress page for more details. The New Orleans Agenda is posted under Upcoming Meetings.

Nominating Committee

President Basil Pflumm has appointed the Nominating Committee chaired by Ron Whalin, NJ,  Expertise is needed in the following areas, finance, membership development,  business development, healh care delivery, and fundraising. Use the Contact Form if you are interested.

NaCCRA Issues

NaCCRA Issues


NaCCRA’s goal is to make sure our CCRC communities are as good as they can be… not only for us but also for those who will follow us in the future. Our members and leaders work together to ensure that the CCRCs we live in are well managed and properly regulated. Here are the five issues that we are most closely engaged in. Click the green sub-head links to learn more about them.


Residents’ Rights


Some states have enacted bills of rights for CCRC residents. Unfortunately, most have not. Since many residents in states where this has not yet happened are interested in this issue, NaCCRA is taking an active role in this effort. You can read our proposed Bill of Rights for Residents of CCRCs on this website.

Financial Fairness


Residents expect that entry fee investments in CCRC contracts are used to provide promised benefits to them. But industry experts, executives, and managers don’t always view stewardship of these investments in the same way. In some cases, the investments are not handled with care or prudence. NaCCRA is working to improve this situation.


Financial Security


NaCCRA members are working on a set of Model Laws designed for two purposes. First, to improve the business and financial practices of CCRC management. Second, to elevate the financial soundness of the entire continuing-care industry, to make sure that prospective residents can rely on the representations made to them during the marketing process.

Governance Standards


Although residents in Entry Fee financed CCRCs provide all or most of the at risk, ownership equity capital to allow the enterprise to qualify for secured debt financing, the residents are often excluded from the Board. This has led to laws mandating residents on CCRC Boards but such laws have met with reluctant provider organizations accustomed to have sole ownership authority.


Accounting Validity


Matching and consistency principles are fundamental to sound accounting. However, CCRC accounting—as established by the guidelines of the American Institute of Certified Public Accountants and codified by the Financial Accounting Standards Board—departs from these fundamentals. This departure is material since it distorts the recurring fee adjustment calculations. NaCCRA advocates a return to more principled accounting and auditing standards.